Privacy Policy

MAZIGH JEWELS (“we,” “us,” or “our”) values our customers and is committed to protecting your privacy. Any information we collect about you is held with care and security. Your visit to our site and your use of any of the services or features we provide is governed by this Privacy Policy, which forms part of our general Terms and Conditions. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us, in accordance with Israel’s Protection of Privacy Law, 5741-1981, and its amendments (including Amendment 13, effective August 2025).

By using our site, you acknowledge and agree that your personal data may be processed as described in this policy. Processing your personal data is necessary, among other things, for us to fulfil a contract with you, communicate with you, and — where you’ve consented — send you marketing communications.

We do not sell your personal data. We do not disclose your personal data to third parties except as described in this policy — namely, to service providers who help us operate our business (such as payment processors and delivery companies), and only for the purposes set out below.

1. About Us

We are committed to complying with applicable law relating to the processing of personal data.

If you have any comments or enquiries related to this policy, please contact us at:

MAZIGH JEWELS Abba Hillel 7 Ramat Gan, 5252204, Email: Mazigh.jewl@gmail.com Phone: +972 51-559-6200

2. Personal Data We Collect

We collect and process the following personal data:

2.1 Any personal data you provide to us directly, including when you place an order, create an account, subscribe to our newsletter, or contact us.

2.2 Information we receive from third parties, including business partners, sub-contractors providing technical, payment, and delivery services, advertising networks, and analytics providers.

2.3 Information automatically collected about your use of our website via cookies, including IP address, browser type, and pages visited. See our Cookie Policy for details.

2.4 More specifically, the types of personal data we may collect include:

• Contact information, such as your name, postal address, email address, and phone number
• Account credentials, such as your username and password
• Payment information, such as your payment card number, expiration date, billing address, and delivery address (processed securely through our payment provider — see Section 7)
• Order and purchase history, including items purchased, order value, and transaction dates
• Customer service and repair records, such as enquiries, comments, resizing or repair requests, and warranty claims relating to your jewelry
• Content you choose to share with us, such as photographs, reviews, or comments about our products
• Preferences and interests, such as your product preferences, marital status or occasion-related information you share with us (for example, for engagement or anniversary purposes), and your marketing communication preferences
• Referral information, if you share a friend or family member’s contact details with us so that we can reach out to them at your request
• Location information, such as country or region derived from your IP address
• Chat and support interactions, if you contact us through live chat, WhatsApp, or similar messaging channels
• Career-related information, such as your contact details, CV/résumé, and work history, if you apply for a position with us
• Technical and browsing data, such as device type, browser type, and clickstream data, collected through cookies and similar technologies (see our Cookie Policy)
• Other personal data you choose to share with us through our website, email, or social media channels

3. Cookies

Our site uses cookies to distinguish you from other users, provide you with a good browsing experience, and help us improve our site. For full details on the specific cookies we use, the third parties involved, how long they last, and how to manage your preferences, please see our Cookie Policy.

4. How We Use Your Personal Data

Administration of our site and performance of our contract with you. We use your information to: (i) fulfil and confirm your order and communicate with you about it; (ii) ensure correct delivery; (iii) maintain your account; (iv) handle accounting, billing, reporting, and audits; (v) verify identity and prevent fraud; (vi) process payments; (vii) manage debt collection where relevant; and (viii) meet safety, security, legal, and administrative requirements.

Customer service, in pursuit of our legitimate interest as a retailer. We use your contact details and order history to answer questions, provide order status updates, and improve customer care. Where we use your data for statistical analysis or research, it will be anonymized so that no third party receives your name, address, email, or phone number.

Direct marketing. We may use your information to keep you updated on new products, promotions, and events, and to tailor communications and your shopping experience to your interests. We do not share your email address or other contact details with third parties for their own marketing purposes.

• Electronic marketing: If you’re an existing customer, we may contact you by email or text about products and services similar to those you’ve previously purchased. If you’re a new customer, we will only contact you electronically with your explicit consent.
• Postal or telephone marketing: Only with your explicit consent.
• Opting out: You may opt out of electronic or postal marketing at any time — see Section 9 below.

Service updates. To notify you of changes to our services.

Site improvement. To ensure content is presented effectively and to enhance your experience using our site.

5. Legal Basis for Processing

We process your personal data because it is necessary:

(i) to enter into or perform our contract with you, including providing our services, processing orders, and responding to enquiries; (ii) to pursue our legitimate interests, including correspondence regarding your orders, complaints, or account; (iii) to comply with our legal obligations (e.g., tax and accounting recordkeeping); and (iv) to establish, exercise, or defend legal claims.

We also process your personal data based on your consent — for example, to send marketing communications. You can withdraw consent at any time by contacting us using the details in Section 1.

6. Protection and Storage of Your Personal Data

6.1 We maintain appropriate technical and organizational safeguards to protect your personal data against unauthorized or unlawful processing, and against accidental loss, damage, destruction, alteration, or disclosure.

6.2 We retain personal data only as long as necessary for the purpose it was collected:

Purpose	Retention Period
Order, billing, and tax records	7 years, as required under Israeli tax and accounting law
Account information	Until you request deletion or close your account
Marketing data	Until you withdraw consent or opt out
Enquiries and customer service records	Up to 2 years after resolution, for quality and legal purposes

6.3 Automated decision-making. We do not make decisions that produce legal or similarly significant effects about you based solely on automated processing or profiling. We do not use sensitive personal data for advertising or profiling purposes.

7. Sharing Your Personal Data with Third Parties

We may share your personal data with:

(i) affiliated companies within our group, if applicable; (ii) service providers assisting our business activities, such as payment processors, hosting providers, IT support, web analytics, and CRM systems; (iii) our professional advisors, including accountants and lawyers; and (iv) public authorities, such as the tax authorities, where required by law.

Any such transfer will occur in accordance with applicable data protection law and with appropriate security measures.

8. Transfer of Personal Data Outside Israel

8.1 Where we transfer personal data to countries that do not provide an adequate level of protection under applicable law, we rely on appropriate safeguards, such as Standard Contractual Clauses (SCCs) or equivalent contractual protections required of our service providers, to ensure your data remains protected to a comparable standard.

8.2 We currently transfer personal data to the following third parties outside Israel:

• Google Analytics (USA)
• Mailchimp (USA)

8.3 For more information about these transfers or the safeguards in place, contact us using the details in Section 1.

9. Your Rights

Subject to conditions under applicable data protection law, you have the right to:

(i) obtain information about the personal data we hold and process about you; (ii) receive a copy of your personal data in a structured, commonly used, machine-readable format, and transmit it to another controller; (iii) request correction of inaccurate or incomplete data, or in certain cases, erasure prior to the end of the retention period set out in Section 6.2; (iv) object to our processing of your personal data, including for direct marketing purposes; and (v) in certain cases, request that we restrict processing of your personal data.

Where processing has been restricted, your data will, aside from storage, only be processed with your consent, or for the establishment, exercise, or defence of legal claims, protection of another person’s rights, or important public interest reasons.

To exercise any of these rights, or to opt out of marketing communications, contact us using the details in Section 1. We will respond within the timeframe required by law.

You also have the right to lodge a complaint with Israel’s Privacy Protection Authority (PPA).

10. Children’s Privacy

Our site is not directed at individuals under the age of 18, and we do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this Privacy Policy periodically. The “Last updated” date at the top reflects the most recent revision. Continued use of our site after changes take effect constitutes acceptance of the updated policy.

12. Contact Us

MAZIGH JEWELS Abba Hillel 7 Ramat Gan, 5252204, Email: Mazigh.jewl@gmail.com Phone: +972 51-559-6200

Appendix: Notice for US Residents

This section addresses disclosure requirements under applicable US state privacy laws, including those of California, Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Florida, Delaware, New Hampshire, New Jersey, Iowa, and Montana (collectively, “State Laws”).

What information we may process. Once our Site is live, we expect to collect and/or disclose the following categories of personal data:

Category	Examples	Disclosed to
Identifiers	Full name, email, username, birthdate, IP address, device identifiers	Affiliated companies, advertising networks, service providers
California Customer Records categories	Phone number, payment card number, government ID number	Affiliated companies, advertising networks, service providers
Internet/electronic activity	Browsing and search history, interactions with our site or ads	Affiliated companies, advertising networks, service providers
Geolocation (non-precise)	General location	Affiliated companies, advertising networks, service providers

Sources of personal data. Once live, we expect to collect the categories above directly from you, from advertising networks, and from social networks.

We do not “sell” or “share” personal data as those terms are defined under State Laws, but we do allow certain third-party advertising partners to collect information through our site for ad relevance, campaign measurement, and fraud detection. See Section 3 (Cookies) for details.

Your rights under State Laws:

• Access: Request disclosure of the categories and specific personal data we’ve collected, our sources, purposes, and any third parties it was shared with.
• Deletion: Request deletion of your personal data, subject to legal exceptions.
• Opt-out of sale/sharing: Submit a request to opt out if applicable; you may change this decision at any time.
• Non-discrimination: You will not be discriminated against for exercising these rights, though some services may be unavailable if related data is deleted.
• Limit use of sensitive personal data: Where applicable, you may request that we limit our use of your sensitive personal data.

To exercise any of these rights, contact us using the details in Section 1.